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Friday, 01 June 2012 09:34

Why Bishan residents are upset

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Picture from Yahoo Singapore Picture from Yahoo Singapore

By Benjamin Loh

The proposed construction of elderly care facilities in the residential neighborhoods of Toh Yi Drive and Woodlands earlier this year received much attention. The reactions and objections from the residents affected by the proposed plans have received much flak from the general public who have swiftly labeled the former as selfish, apathetic, individualistic, short-sighted and displaying the “not in my backyard” (nimby) syndrome.

But is that the true picture?

Recently, the Ministry of Health (MOH) announced plans for a nursing home to be developed at the open space along Bishan Street 13. It also appointed the Lions Home of the Elders as the operator of the proposed home. Currently, an enclosed soccer field stands on this open space and it has been the haven for youths and the elderly who use it for  sports and outdoor recreational activities.

According to the Straits Times (ST), the proposed nursing home will be 6 to 8 storeys high and will house 260 beds to meet the needs of a greying population in the Bishan East estate.

On 16 May 2012, the Bishan East Citizen’s Consultative Committee (CCC) sent a circular to the residents in the area to inform them of the plans by the MOH and to also seek residents’ views on the Lions Home through a dialogue session on 27 May. The dialogue was attended by MP for Bishan-Toa Payoh GRC, Mr Wong Kan Seng, and MOH representatives, including MOH's Group Director of Ageing Planning, Teoh Zsin Woon.

However, from what residents have said, the dialogue seemed to be more an exercise to disseminate information about the decision made and to handle objections from the ground rather than to proactively involve residents in  the decision making process.

Petition to propose alternative sites and options for nursing home

During the dialogue session, a petition with 40 signatures of residents in the affected Bishan East was presented.  The petition requested that alternative sites and other creative options be explored by the MOH instead of proceeding with its intended plans.

[The petition is published below.]

In the petition the residents suggested that there should be a relook into the current surrounding infrastructure of the Bishan East estates. They also feel the authorities should   explore other more worthwhile alternatives before  proceeding with the proposed plans.

Mr Ang [not his real name], a Bishan resident who would be affected by the plans, proposed two alternative sites that could also be considered for the construction of the nursing home. One is situated next to the Bishan Swimming Pool and the other along Bishan Place, nearer Bishan Junction 8 and the Bishan MRT station. But with these sites situated at prime locations, he believes that the likelihood of the government constructing a social amenity on the site may not be high.

Another case of unilateral top-down decision making?

The ST had reported that the decision by the authorities had been made after prior consultation with the area’s grassroots advisor and representatives of the residents, presumably the Residents’ Committee (RC).

Yet, a slightly different picture emerged after speaking to some of the residents.

Wong, a middle-aged resident living in Block 182, said, “My family actually welcomes the construction of a nursing home as it makes sense for us baby boomers in the decades to come. But what can be done was really to genuinely engage us residents in this decision from the start. We were actually pretty surprised when the circular came in and that was the only form of communications regarding the home!”

Another resident who is in her late twenties echoed the same views.

“[Perhaps] the decision made will be more [acceptable] if they had held a poll among residents of the affected blocks before sending out the circular. I can imagine those units that are directly facing the home will be most affected and upset. They will likely reject the proposal.”

When asked if she had known about the proposal from her RC members, she replied, “I did not hear of any events or conversations about this home until my mother received the letter informing us about the dialogue that was to be held.”

A cursory view of the Bishan East Zone 4 Residents’ Committee listing at the lift landings of the surrounding blocks reveals that there are only 3 members (out of 15 RC members) residing in the affected blocks of 175, 181, 182 and 186. Furthermore, none of these 3 members are currently residing in units that will be directly impacted by the construction of the nursing home.

It was almost the same scenario for the Zone 3 RC listing, with only 3 members (out of 17 RC members) residing in affected blocks and only 1 of them residing in a unit in Block 182 that directly faces the proposed location of the nursing home.

Possible problems that could arise would include airflow and the quality of air, as suggested by petitioners, which is otherwise not an issue with the current empty plot of land.

As seen in the above table, a total of 101 residential units would be directly affected out of the total 334 units in the surrounding four blocks by the construction. This translates to a considerable 30.2% of the residential units that would be directly impacted .

The questions that would naturally come out from this process would then be,

1. Given that a considerable amount of residents would be directly impacted by the construction, why wasn’t there sufficient or any forms of direct engagement and consultation with the surrounding residents prior to the dissemination of the circular detailing MOH’s decision and the impending dialogue?

2. How would prior consultation with only the RC members provide opinions representative enough of the impacted residents when only a fraction of them reside in units directly affected by the construction?

Genuine consultation is required

It is quite clear from the views of the residents that the problems are not just about the impact of the nursing home on their environment. They are also perturbed by the way the authorities have gone about the whole decision-making process itself.

An 8-storey high building is a significant addition to the area. So, naturally, residents would want to be consulted before any such plans are finalised.

It is thus regrettable that the authorities did not, according to the residents, extend an invitation to the residents to be involved in the decision-making process.

This incident also raises questions of the grassroots leaders’ roles – how did they go about consulting the residents for their views? It would seem that they too failed, going by the negative sentiments residents have of the proposed plans.

It is this same lack of engagement which was also evident in the previous incidents involving the proposed studio apartments in Toh Yi Drive and the construction of a highway through the Bukit Brown cemetery.

-------------------------

Petition [unedited]:

Dear Health Minister (MOH), Prime Minister (PMO), Dr Balakrishman (Environment), Dr Khaw (Housing & National Development):

Greetings from a Bishan Blk 181 Resident. I am writing to all of you in response to the MOH's decision to build Lion's Elderly Care Home in front of Blk 181, Blk 175 and Blk 182.

Many of the Bishan residents are aware of the dialogue session tomorrow at Bishan CC and will be attending it.

We are all for supporting looking after the elderly. I fully endorse the building of the day care centres in void decks. I agree with the Prime Minister's view of inclusive environment and consideration for others in building new facilities. The issue we are expressing is one of deterioration of home environment for some 50 - 80 families - air flow and quality of air.

In line with Mr Gan's idea of building in bus hubs, our suggestion points are as follows:

1. Reconsider the building of Lion nursing care in front of blk 175 and blk 181. The criteria for nursing home would be inclusive benefits for ALL stakeholders

2. That elderly care homes can be built amidst non-residential buildings e.g. schools, churches, temples, etc. These facilities are generally further from homes.

3. Redesigning of existing under-utilised schools, bus hubs, foreign language centres, scout / girl guide homes, and blending elderly care homes with some of the facilities, would be a far superior option.

4. The government ministries should explore creative options, work with architects to even build up to 30 storeys for such elderly care homes to maximise space utilisation.

5. Instead of air conditioning the centre, orientating such centres facing the bishan river would create air flow for the patients and reduce energy costs, thus reducing fees.

Enclosed is a petition letter carrying the signatures of some 40+ residents whose environment is directly impacted by the Lion's care nursing home. This would be higher if not for 15-20 owners who have tenanted out their homes.

It is a tall order, but one which is possible with a mindset change from all ministries, private sector architects and even selective residents who can offer constructive suggestions to explore solutions together. As DPM Mr Teo Chee Hean has said, civil servants must strive hard at working out options, policies to benefit all residents. If this is done and we can have a solution that address all parties, I am certain the ruling party support will continue, and I will share this success factors as an example with all Singaporeans.

-----------------

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5 comments

  • Comment Link Benjamin Loh Saturday, 02 June 2012 12:40 posted by Benjamin Loh

    @Tiny - thank you for your comments. I'm a Bishan resident living a couple of blocks away myself so I'm equally vested in this issue.

    Before I proceed to share with you my thoughts, let me state the intention for this article -

    1) Find out if there has been genuine consultation with the real eventual stakeholders as stated in the ST as it was reported that they have consulted with grassroots representative and it was a go-through

    2) Investigate the roots of unhappiness aside from the overt rejections that have been adequately covered by the mainstream media

    3) Detail the proper protocols (if any) in terms of communications and consultation with stakeholders given such proposals

    In fact for the six residents I've spoken to personally, five of them were keen on having the home. One of them was actually living in an unit facing the home directly. Due to spatial constraints, I could not list them all out of course. Most of them were taken aback that while it was a beneficial course of action, they would have appreciated that there were some form of engagement that came from ground-up first like polls or town hall events.

    "Consultation sounds good - but what it really means is "approval", because consultation is meaningless unless you do what the residents want (if you don't, they will say the consultation was a wayang)." -> Note that this is your interpretation and assumption of what "consultation" means and entails.

    Sure the outcome maybe the same (or almost the same), in this case - the construction of a nursing home, but if the process had involved local residents in giving opinions or suggestions even if the home has to be built and that suggestions were implemented, that involvement would have cemented a lot of support instead of an outright proposal to shove down one's throat that will not be appreciated by most people. If and only, you are such a person that enjoys it, for some reason or the other.

    Also we are not claiming that there is legitimacy and validity to the reasons stated out by the petitioners (i.e. air-flow issues) rather we are reporting in a way such that more grounds are covered and a more comprehensive understanding of the issue can be obtained. In fact, I personally do not buy into the reason of air-flow as well. The bone of contention here - even if the outcome will be the same, can the process be executed in such a way that it is more representative of a democratic state that we claim to live in? Do note that it's likewise our government that has been rallying the call towards engaging its people, no?

    The rational and discerning will read this report and make his or her own informed conclusions. Otherwise, it may just be cynically shelved off as "pure political opportunism"

  • Comment Link Tiny Friday, 01 June 2012 23:42 posted by Tiny

    I am a Bishan resident, so I am familiar with this issue. When the Town Council first proposed converting the empty land into a football field, a number of residents objected because they said the noise from the games would disturb them. Now, it is apparently a "haven for the elderly and the young".

    Consultation sounds good - but what it really means is "approval", because consultation is meaningless unless you do what the residents want (if you don't, they will say the consultation was a wayang). And we all know what the outcome will be. Which resident, even if he supports having nursing home generally, will agree to one being built next to his block? And if the "consultation" is negative, the authorities will be obliged to look elsewhere. The result will be that nursing homes will be built far away from residential areas.

    But why stop at nursing homes? The premise of the post is that residents will be affected by, and should therefore approve, any construction next to them. That principle must apply to every part in Singapore, and not just Bishan. Residents will only give their approval if what is proposed is better than what is already there - in this case, a nice, green field. So you can say goodbye to studio apartments, elderly/childcare centres, rental flats, hospitals etc. The list goes on.

    The complaint is about loss of "air quality". So, it is not just about a nursing home, but any construction higher than a few stories. But the post ignores the fact the open area had been earmarked for development for many years. It was used as a field for residents' benefit because there were no immediate plans for construction. So, therefore, a person can buy a flat next to land which is slated for development, and then is entitled to object to that development? Makes no sense.

    So let's call a spade a spade, and do not make this an issue of lack of "consultation". That is the excuse being used because the real reasons will not gain traction (loss of property values, "can hear groaning in my house", etc). The Toh Yi chap mounted his argument on the basis that the site was not elderly-friendly, only for it to be demolished when the studio apartments were over-subscribed. The anti-government voices are more than happy to latch on to any argument to stir up anger for their political purposes. They shout from the roof-tops that residents must be "consulted", but are conspicuously silent about what should be done if residents say "no". Pure political opportunism.

  • Comment Link Bulldozer Friday, 01 June 2012 17:39 posted by Bulldozer

    Another instance of the govt's high handedness. The residents of Hougang can teach you a thing or two about registering your unhappiness with the authorities. Guess WKS can take a heck care attitude on this. He already has one foot out of the door already !

  • Comment Link anon Friday, 01 June 2012 16:58 posted by anon

    It is the modus operandi of the govt to pretend consultation with the people by using the RCs the vast majority of whom are PAP members or sympathizers. How can we ever forget the LKY boast to visiting Communist China officials that the RCs are an extension of his party. That episode led to a lot of embarrassment for the man in charge of the PA, Tan Boon Huat who was also the previous Election Returning Officer before Yam Ah Mee, to resign from the PA as he must have felt exposed by LKY;s boast to the Chinese.

    It's the same with the LUP - many residents complained that the construction and design were at variance with what they were given to understand by the HDB and the MP. The HDB has also claimed that the residents have been 'consulted' when the majority is none the wiser becasue it would usually translate into 'consultation' with the RCs and some residents on the quiet. No details are kept or available regarding these consulted people or what was discuss. It's almost always a SHAM.

    Bottomline is the govt has NO RESPECT for the poorer and less well to do people of Singapore and that means the majority of Singaporeans!

  • Comment Link Enuff Said Friday, 01 June 2012 14:35 posted by Enuff Said

    Thanks for the report! Singapore needs more investigative pieces than the propanganda put up by the ST.

    My two cents' worth. If you look at the new estates, Punggol in particular, you will find the blocks are very close to each other as well as the multi-storey car park. There is a curious disregard by HDB for good ventilation, let alone a decent sense of space when one looks out of his block. Imagine the internal surface area of your unit is like a pigeon hole already, and you look out of the window right into the living room of the adjacent block.

    As I see it, the root cause is really PAP's motive of "profit maximisation". It doesn't care if HDB flats accord genuine living comfort so long as these people have a place to stay - almost a carry over mentality from its early days. This also explains why certain plots are assiduously offered to private developers for "optimal" costing of land use.

    I actually hope that PAP will continue to bulldoze this plan through. The people of Singapore need a lesson to learn to stand out for their rights themselves. It is pathetic that even in this interview, there are residents who did not dare to put down their real names. And of course, there are those who don't care, like those who are tenanting out the place anyway. (10 to 15% HDB public housing units tenanted, are you kidding me???)

    This is never an issue of NIMBY as PAP would like you to think, because there ARE alternative sites available. It is about standing up to assert your right, it's about fighting for a decent level of living, it's about telling the powers-that-be ENOUGH IS ENOUGH!

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